Your Opportunity:

This position will suit you if you're someone who enjoys helping people, takes pride in getting the details right and likes being the person others rely on.

You'll join a growing Brisbane-based business with an international presence, that is continuing to grow in global markets, and work extensively with leadership across the business.

You'll be the first point of contact for customers, VIPs, and internal stakeholders, ensuring every interaction reflects the professionalism of the business. At the same time, you'll provide the administrative support that helps keep day-to-day operations running smoothly.

This is a structured role where you'll quickly become the trusted "go-to" person within the office. While your core responsibilities remain consistent, you'll enjoy regular interaction with customers, suppliers and colleagues across different parts of the business.

Your Role:

Your day will centre around delivering exceptional customer service while ensuring administrative processes are completed accurately and efficiently.

Key responsibilities include:

• Managing customer enquiries via phone, email, website and social media.
• Processing customer orders, invoices, payments, credits and returns.
• Maintaining accurate customer records and business documentation.
• Resolving customer enquiries and coordinating timely outcomes.
• Preparing reports, presentations and business correspondence.
• Supporting general office administration and coordination.
• Building positive relationships with customers and internal stakeholders.

You'll be trusted to take ownership of your work, manage competing priorities and ensure every customer interaction leaves a positive impression.

About You:

You are someone who genuinely enjoys providing great customer service and takes pride in being organised, reliable and approachable.

You don't need to know everything on day one, but you'll be proactive, willing to learn, and confident communicating with people across all levels of a business.

You'll bring:

• Previous experience in customer service, administration or a similar office-based role.
• Excellent communication and interpersonal skills.
• Outstanding professionalism to be the face of the business
• Strong organisational skills and attention to detail.
• Confidence using Microsoft Office and learning new systems.
• The ability to manage multiple priorities while maintaining accuracy.
• A positive attitude and a genuine willingness to support both customers and colleagues

By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.