Join a nationally recognised organisation that plays a vital role in improving the quality of life of Australians through the delivery of specialist products, services and support. With a strong presence across Australia and a genuine focus on innovation, this business is continuing to invest in its people, systems and digital capabilities. Offering a collaborative and supportive culture, this is an opportunity to join a growing team where your contribution will be valued and where future career development opportunities are actively encouraged.
Your New RoleWorking as part of a collaborative technology team, you'll provide administrative and operational support across a variety of digital platforms and internal systems.
This is a 12-month fixed-term contract based in the Liverpool area, with a hybrid working arrangement of 3 days in the office and 2 days from home.
You'll play a key role in maintaining system information, supporting users, documenting processes and helping ensure the smooth day-to-day operation of digital platforms used across the business.Key responsibilities include:
- Managing and responding to support requests through a ticketing system
- Maintaining and updating digital content, documentation and internal resources
- Supporting SharePoint administration and content management activities
- Assisting with system updates, process improvements and user support
- Producing reports and working with data in Excel
- Creating and maintaining clear process documentation and user guides
- Collaborating with stakeholders across multiple business functions
- Supporting ongoing technology and business improvement initiatives
- Experience using Zendesk or a similar ticketing/support platform
- Exposure to SharePoint administration or content management
- Strong documentation and administrative skills
- Intermediate Excel skills
- Excellent communication and stakeholder engagement abilities
- Strong attention to detail and problem-solving capability
- The ability to learn new systems quickly and adapt to changing priorities
What You'll Get in Return
- Salary: $70-75k (Depending on experience)
- Hybrid working arrangement (3 days in office, 2 days WFH when trained)
- Career development opportunities within a growing technology function
- Supportive team environment with ongoing training and development
- The opportunity to develop your skills across multiple technology and business disciplines
If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to Adrian.Payne@hays.com.au or call us now 02 4222 0186
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
#3011688
About us
At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. You are at the heart of everything we do. With over 50 years’ experience and a workforce of more than 10,000 people across 32 countries, we collectively put our customers, at the heart of everything we do.
Drawing on knowledge that’s unique to our scale, our commitment to understanding your needs and our ability to meaningfully innovate we are more than just a specialist recruitment business. By providing advice, insights and expertise on issues you face in today’s fast paced world of work, we’ll help you make the right decisions for tomorrow.
Looking for the right role for you?
At Hays we know that finding the right role at the right time takes careful consideration. As your lifelong career partners, we’re by your side, every step of the way.
Whether you’re seeking a new opportunity or support in navigating a career change, we bring the expertise and the connections to partner with you to help you realise your ambition.
Providing an unmatched breadth of jobs across industries and professions whilst leveraging our knowledge, employer relationships, learning opportunities and support, we can offer you roles that challenge and excite you.
Take the next step at hays.com.au
