About FWD Group

FWD Group is a pan-Asian life and health insurance business that serves approximately 30 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance.

For more information, please visit www.fwd.com

PURPOSE

The Group Digital Platforms team is responsible for identifying, defining, and managing technologies to fulfil business objectives.

The Group Platforms team operates across FWD Group to:

• Collaborate with functions to drive operationalisation of business development, platform management and partner solutions.
• Evolve platform development roadmaps and collaborate on solution design to achieve optimal business outcomes.

KEY ACCOUNTAIBILITIES

Detailed job responsibilities is support the delivery of platform solutions:

Design

• Lead and execute on platform design, technical concepts, through extracting business priorities and fulfilling business needs between senior business stakeholders
• Ensure platforms are designed to support technical scalability, reliability and efficient maintainability in order to reduce cost impact and maximise business value
• Amplify Agile software delivery practices through design and execution efforts, leading and coaching delivery teams on projects.

Development

• Provide critical thinking and problem solving thought leadership in regards to business and technology solutions delivery in order to delivery optimal digital platform solutions and achieving business value impact.
• Partner with stakeholders across Group Data, Group Technology, and Group and Country senior decision makers to plan, prioritise, and execute on delivery of digital platforms roadmaps alongside target business goals.
• Support and align within budget approvals for implementation and operationalisation.

Operations

• Lead and resolve co-ordinated design, development and deployment plans with business functions and technology solutions delivery teams.
• Support the operationalisation of platform capabilities and best practices consistent with company vision and business goals.

Financial

• Embed emerging technologies and techniques to optimise business benefit and improve operational efficiency.

QUALIFICATIONS / EXPERIENCE

• University degree in Business, or Information Technology or equivalent, about 15 years' working experience in Financial Services, eCommerce / Insurtech-Fintech / Start-up environment, while not mandatory, will be advantageous.
• Expertise in digital best practices and its applicability to lifestyle and financial services.
• Prior experience in managing cross-functional, multi-geography digital initiatives.
• Excellent understanding of platform best practices and its applicability to insurance/financial services.
• Prior experience in managing cross-functional, multi-geography environment.

KNOWLEDGE & TECHNICAL SKILLS

• Broad understanding of the technology industry, including current and emerging financial services, lifestyle, operations, and technology trends
• Expert in partner engagement for ideation and problem-solving facilitation with stakeholders.
• Appreciate the business applications of latest and emerging technologies and practices; such as DevOps, Cloud, Microservices and Mobile development