- Multi-country digital banking group
- Great working culture
They specialize in providing innovative solutions to clients in the Banking & Financial Services sector.
Job Description
- Providing exceptional customer service and addressing client inquiries promptly and accurately.
- Supporting sales operations by ensuring accurate order processing and timely delivery coordination.
- Maintaining and updating customer records in the internal database system.
- Collaborating with internal teams to optimize client satisfaction and resolve issues efficiently.
- Preparing reports and documentation to support operational and sales activities.
- Assisting in the development and improvement of customer service procedures and workflows.
- Monitoring customer feedback and providing actionable insights to improve service quality.
- Ensuring compliance with company policies and industry regulations in all customer interactions.
- A strong understanding of customer service principles and practices.
- Experience in sales support or operational roles, preferably within the Banking & Financial Services sector.
- Excellent communication and interpersonal skills to interact with clients and internal teams effectively.
- Proficiency in using relevant software tools.
- A detail-oriented mindset with the ability to manage multiple tasks and deadlines efficiently.
- A competitive salary range.
- Opportunities to work within the dynamic Technology & Telecoms industry.
- Potential for professional growth and skill development in the Banking & Financial Services sector.
Job ID JN-042026-7006289
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