Oliver James is hiring a Senior Technical Programme Manager on behalf of a leading insurance client to lead the end-to-end delivery of an enterprise-wide Cyber Resilience Programme.
Key Responsibilities
Programme Leadership & Delivery
Lead end-to-end programme delivery across all workstreams, including pilot deployments and regional rollout.
Drive completion of cyber recovery implementation and testing across corporate functions and local business entities through designated delivery owners.
Develop and manage an integrated programme roadmap covering commitments, dependencies, design approvals, implementation milestones, testing and acceptance criteria.
Monitor risks, issues and dependencies, driving corrective actions and escalating challenges through programme governance.
Translate business-defined minimum viable operations, Important Business Services and impact tolerances into recovery scope, priorities and delivery acceptance criteria.
Technical Delivery Oversight
Coordinate implementation across cyber security, infrastructure, cloud and technology teams.
Drive architecture reviews, design approvals, recovery testing and operational readiness through responsible technical owners.
Ensure alignment with technology standards, security requirements and resilience objectives, with exceptions resolved or formally accepted.
Ensure recovery testing meets approved acceptance criteria, with defects and gaps closed or formally accepted before roll out or handover.
Vendor & Stakeholder Management
Act as the primary liaison between internal stakeholders, implementation partners and vendors.
Manage vendor performance, deliverable, dependencies and escalations.
Drive stakeholder alignment and cross-functional decision-making.
Provide regular updates to senior management and programme sponsors through governance forums.
Key Requirements
Bachelor's degree in Information Technology, Business or a related discipline.
15+ years' experience delivering large-scale technology or transformation programmes.
Experience managing complex, multi-country initiatives involving multiple stakeholders and vendors.
Proven experience delivering infrastructure or resilience programmes across design, implementation, testing and operational transition.
Experience within insurance, financial services or another regulated industry.
Strong programme governance, financial management, stakeholder engagement and delivery leadership skills.
Strong working knowledge of cyber resilience, cyber recovery, disaster recovery, enterprise infrastructure, cloud platforms, storage, and backup and recovery solutions.
Ability to challenge technical delivery assumptions and assess recovery test plans, readiness evidence and acceptance criteria.
Understanding of regulatory and industry expectations for operational, cyber and technology resilience.
Ability to influence senior stakeholders, manage external partners and deliver through teams without direct reporting lines.
Desirable
Experience delivering cyber recovery solutions across multiple entities or countries.
PMP, PRINCE2, MSP or equivalent certification.
Familiarity with ITIL practices and service transition.
Postgraduate qualification.
Interested? Apply with your CV or contact Oliver James for a confidential discussion.
