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保険金部 保険金/給付金支払査定者 / Claims Dept. Claims Adjudicator(アシスタントマネージャー) / Claims Dept. Claims Adjudicator (Senior Staff)

Manulife and John Hancock Osaka, Japan
Posted 13 days ago Permanent Competitive
保険金部 保険金/給付金支払査定者 / Claims Dept. Claims Adjudicator(アシスタントマネージャー) / Claims Dept. Claims Adjudicator (Senior Staff)
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

雇用機会

お客様は私たちにとって最も重要であり,多くのエンドユーザーは私たちの製品• サービスを信頼して安心した日々をおくることが出来ています.私たちのビジネスの将来のために,重大な問題を解決して価値を提供することが出来る 保険金部 保険金• 給付金支払査定者(アシスタントマネージャー) / Claims Dept. Claims Adjudicator (Senior Staff) を求めています.あなたを必要としています.

職務内容:
  • 保険金• 給付金請求案件に関し専門知識と技能に基づき支払査定を行う.
  • 保険金• 給付金に関する顧客,セールス部門からの照会等に適切に対応し解決する.
  • 顧客視点での差別化サービス,利便性の高いサービスやテクノロジーの導入• 開発検討,業務環境の課題改善を目的とした企画に積極的に関与する.

経験:
  • 保険金• 給付金等支払査定部門での3年以上の実務経験.
  • これに準ずる保険会社での保険業務部門での実務経験.

スキルおよび能力:
  • 業界スタンダードな支払査定に関する高い専門知識,またはこれに準ずる知識を有している.
  • 法制(保険法• FSAガイドライン等)• 約款• 基礎書類等に関する知識を有している.
  • 支払事由に対し,事実関係を分析し,書面• 口頭で論理的に説明する能力を有している.
  • 顧客(セールス部門含めた)に寄り添った思考(常に利便性や付帯サービスの改善意識を持った)に基づく柔軟な対応能力を有している

社外勤務についての部内ガイドライン:

ハイブリッド勤務になります.社外勤務は当社のガイドライン(Working Better)に従ってチームで決定いたします.

残業について:

月20~30時間

給与:

経験,能力を考慮の上,当社規定により優遇します.

通勤交通費支給(当社規定による)

変動賞与年1回(個人,会社業績に応じて支給)

勤務時間:

原則 9:00~17:00(実働7時間)

フルフレックス制度あり

福利厚生:

社会保険完備(健康保険,厚生年金保険,雇用保険,労災保険),ベネフィットワン,各種研修制度(英語,日本語研修含む),育児• 介護休業制度,ベビーシッター支援制度,wiwiwシステム(育児休業からの復職支援システム)の導入,退職金制度

休日休暇:

完全週休2日制(土• 日),祝日,年末年始,有給休暇,特別連続休暇,アニバーサリー休暇他

勤務地:

大阪オフィス 〒530-0005 大阪府大阪市北区中之島2丁目3-33 大阪三井物産ビル12 F

あなたを動機づけは何ですか?
  • あなたはお客様に一生懸命になり,お客様の利益のために耳を傾け,関与し,行動します
  • あなたはアジャイルなマインドセットでビジネスの成果を実現する方法を見つけたいという好奇心を持って,広い視野で考えます
  • あなたはチームで成長し,一緒に物事を成し遂げることを楽しみます
  • あなたは責任感をもって,重要事項に対するソリューションを構築します
  • あなたは正しいことをし,誠実に働き,率直に発言します
  • あなたの人間性を共有し,多様で包括的な職場環境を構築するのを助けます

私たちのコミットメント
  • 我々の使命; 意思決定をより簡単にし,より良い生活を送るために貢献すること
  • あなたの成長と成功のためのリーダーシップチームであること
  • 業界の変革を推進するリーダーとなるという大胆な目標
  • 毎日最善を尽くす

jobs.manulife.comで私たちの雇用機会についてもっと学んでください

What motivates you?
  • You obsess about customers, listen, engage and act for their benefit
  • You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
  • You thrive in teams, and enjoy getting things done together
  • You take ownership and build solutions, focusing on what matters
  • You do what is right, work with integrity and speak up
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone

Our commitment to you
  • Our mission; to be a part of making Decisions Easier and Lives Better
  • A leadership team dedicated to your growth and success
  • A bold ambition and set of goals to be a leader in driving transformation in our industry
  • Our best. Every day.

Learn more about opportunities with us at jobs.manulife.com

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
Job ID  JR24041902
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