Discover your dream Career
For Recruiters

Account Manager, Customer Connect

London Stock Exchange Group Tokyo, Japan
Posted 1 month ago Permanent Competitive
LSEG Data and Analytics equips the financial community with access to an open platform that uncovers opportunity and catalyzes change. With a dynamic combination of data, insights, technology, and news from Reuters, our customers can access solutions for every challenge, including a breadth of applications, tools, and content-all supported by human expertise.

At LSEG Data and Analytics, we facilitate the connections that propel people and organizations to find new possibilities to move forward.

In this role, you will manage book of business, grows and retains revenue and market share at the designated accounts. You will drive improving customer satisfaction, and achieve company's strategic objectives with accounts under management, developing and drives account strategy.

You will also co-ordinate Account Activities to provide strong, consistent service levels. Works with collaborators across the board to deliver stronger, more relevant value propositions helping customer to grow their business, minimize risks or improving productivities.

We are looking for an Account Manager to join us in Tokyo! Are you looking to advance your carer in a truly diverse, collaborative team? Come join our team !

How You'll be Successful:
  • Builds and maintains strategic account plans for assigned accounts. The Account Manager will cover small to midsized Financial Service clients as well as Non-Financial Service clients (i.e. corporates, government sector, academia). The territory will span anywhere from 50~150 clien
  • Manages, retains and grows revenue, responsible for sales and accountable for service performance
  • Responsible for enterprise relationship between Refinitiv and account.
  • Develops strong, high level, contact network within accounts
  • Drives execution of Refinitiv strategy on the account level
  • Identifies new opportunities, lead sells Enterprise and desktop solutions.
  • Works with and applies experts/specialists onto the team where required, has oversight of all account activities
  • Prioritizes and advises resources in the account team.
  • Responsible for forecasting, keeping management engaged with accounts in a timely fashion, analyses impact from intelligence on competitor activity, provides feedback to Market Development Group
  • Owns local account information in relevant CRM systems
  • Responsible for net sales and revenue quota achievement
  • Responsible for local account plan as well as driving priorities
  • Acts as customer's advocate within LSEG and LSEG ambassador within client's enterprise
  • Responsible maintain and increase desktop usage by delivering various training activities
Who You Are
  • Proficient command of Japanese both oral and writing. Business level of English is required
  • Team work spirit - Willingness to participate as a full member of team Accountable for others
  • Strong sales skills - able to identify and advocate benefits matching customers requirements
  • Self-motivated and self-starter
  • Flexible adaptability - Ability to respond promptly and effectively to change.
  • Persuasiveness - Personal style of communication to influence others to accept an idea
  • Initiative - Active attempts to influence events rather than passive acceptance
Desired Skills and Experience
  • Minimum 5-8 years in B2B sales - responsible for selling of sophisticated solution
  • Good knowledge of financial industry
Workstyle and benefits
  • Diverse environment
  • Collaborative team
  • Hybrid working: 4 days in the office, 1 day working from home
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject .

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Job ID  R0087976
More jobs From London Stock Exchange Group
London Stock Exchange Group
Account Manager, Customer Connect
London Stock Exchange Group
Tokyo, Japan
2 days ago Full time Competitive
London Stock Exchange Group
Account Manager, Customer Connect
London Stock Exchange Group
Tokyo, Japan
2 days ago Full time Competitive
London Stock Exchange Group
Account Manager, Customer Connect
London Stock Exchange Group
Tokyo, Japan
1 month ago Full time Competitive
London Stock Exchange Group
Account Manager, Key Strategic Accounts
London Stock Exchange Group
Tokyo, Japan
2 days ago Full time Competitive
London Stock Exchange Group
Customer Success Manager, Sales & Trading
London Stock Exchange Group
Tokyo, Japan
2 days ago Full time Competitive
London Stock Exchange Group
Account Manager, Key Strategic Accounts
London Stock Exchange Group
Tokyo, Japan
29 days ago Full time Competitive
London Stock Exchange Group
Customer Success Manager, Sales & Trading
London Stock Exchange Group
Tokyo, Japan
29 days ago Full time Competitive
London Stock Exchange Group
Manager, Customer Success, Digital
London Stock Exchange Group
Tokyo, Japan
3 days ago Full time Competitive
London Stock Exchange Group
Customer Success Manager, Index
London Stock Exchange Group
Tokyo, Japan
24 days ago Full time Competitive
London Stock Exchange Group
Manager, Customer Success, Digital
London Stock Exchange Group
Tokyo, Japan
11 days ago Full time Competitive

Boost your career

Find thousands of job opportunities by signing up to eFinancialCareers today.
More Jobs Like This
London Stock Exchange Group
Account Manager, Customer Connect
London Stock Exchange Group
Tokyo, Japan
London Stock Exchange Group
Account Manager, Customer Connect
London Stock Exchange Group
Tokyo, Japan
London Stock Exchange Group
Account Manager, Customer Connect
London Stock Exchange Group
Tokyo, Japan
London Stock Exchange Group
Account Manager, Key Strategic Accounts
London Stock Exchange Group
Tokyo, Japan
London Stock Exchange Group
Account Manager, Key Strategic Accounts
London Stock Exchange Group
Tokyo, Japan