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IT Service Operations Manager

Morgan McKinley
Tokyo, Japan
Posted 12 days ago Permanent Competitive
IT Service Operations Manager
Job Summary
  • Tokyo
  • Permanent
  • BBBH823099
  • Aug 01, 2022
  • Competitive
  • English: Fluent
    Japanese: Native
Job Description
Top-tier global Financial Services company looking for a native Japanese IT Services Operations Manager to join its team.

Roles/Responsibilities
  • Develop and maintain IT applications that are focused on customer experience and satisfaction
  • Assist in maximising the development of IT service operations which focus on change and release management, incident management and handling tickets
  • Interact with business stakeholders in Japan and the APAC region to resolve issues related to IT and the financial services
  • Collaborate with the global service operations team and support APAC teams in handling urgent issuances of tickets
  • Support the company's operations using newer technologies.
Required skills
  • 5+ years of Incident, Problem and Change Management experience
  • 5+ years of Information Security Management experience
  • Experience working in the Financial Services industry
  • Japanese native and English fluent.
About our client
One of the largest data analytics financial services organizations in the world with a very strong presence in Japan and the APAC region.

Morgan McKinley Asia Pac is acting as an Employment Agency in relation to this vacancy.

Job ID  BBBH823099
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