• Competitive
  • Tokyo, Tokyo-to, Japan
  • Permanent, Full time
  • IG Group
  • 2019-06-19

Premium Client Manager

  • Tokyo, Tokyo-to, Japan
  • Full time
  • 19 Jun 19

IG empowers informed, decisive, adventurous people to access opportunities in over 15,000 financial markets. With a strong focus on innovation and technology, the company puts client needs at the heart of everything it does.

IG’s vision is to be a global leader in retail trading and investments. Established in 1974 as the world’s first financial spread betting firm, it continued leading the way by launching the world’s first online and iPhone trading services.

IG is now an award-winning, multi-platform trading company, the world’s No.1 provider of CFDs* and a global leader in forex. It provides leveraged services with the option of limited-risk guarantees, and offers an execution-only share dealing service in the UK, Australia, Germany, France, Ireland, Austria and the Netherlands. IG has recently launched a range of affordable, fully managed investment portfolios, to provide a comprehensive offering to investors and active traders.

It is a member of the FTSE 250, with offices across Europe, including a Swiss bank, Africa, Asia-Pacific, the Middle East and the US, where it offers on-exchange limited risk derivatives via the Nadex brand.

*Based on revenue excluding FX (from published financial statements, October 2016)

Premium Client Manager

Job Title
Premium Client Manager

Job Description

Role Responsibilities:
1. Ensure that allocated clients are introduced/contacted regularly and managed effectively via telephone or in person in such a way as to justify the value of the "Premium" service.
2. Proactive attitude to growing the premium client base through existing clients networks via referral.
3. Willingness and commitment to entertain clients whether it is wining and dining or sporting/cultural hospitality events.
4. Proactively and frequently entertaining clients (and prospects) at various events and meetings, which will include "out-of-hours" commitment on evenings and weekends, as part of your relationship management expectations.
5. Understand and specify the needs and preference of high value clients and offer tailored support
6. Liaise with other members of client facing teams to find next high value clients and to ensure service level to high value clients
7. Although it is unusual for PCM's to work before 9:00 am or after 6:00 pm on the desk, evening and weekend work will be periodically required for client entertaining, events and seminars.
8. .It may occasionally be necessary to work on public holidays although time off is earned in lieu for this.
9. Comply with all policies, regulations and procedures

Person Specification:
Ability / Expertise

1.1.Minimum of 5 years of Sales experiences in financial industry
2.Excellent knowledge and experience of financial markets

1..Sales experiences in derivative products


1. Certified Securities Broker License Class 1 (JSDA)
2. Certified Financial Futures Broker License (FFAJ)
3. Certified Commodity Futures Broker License (CFAJ)
ØAll above are not Must to join but required to have all of them after joining

Personal Attributes

This will be a busy role in a team so the successful candidate's behaviours will need to strongly aligned to our values:
• Champion the client: customer service is a passion, cultivates trust, has clarity and communicates well, works with pace and momentum
• Lead the way: innovative and resilient, strong learning agility and curiosity
• Love what we do: Conscientiousness - has high self-discipline, carefulness, thoroughness and organisation, Flexible and adaptable

Number of openings