Relationship Manager, Global Provider Strategy, Vice President Relationship Manager, Global Provider Strategy,  …

in Tokyo, Tokyo-to, Japan
Permanent, Full time
Be the first to apply
in Tokyo, Tokyo-to, Japan
Permanent, Full time
Be the first to apply
Relationship Manager, Global Provider Strategy, Vice President

About this role

The Company

Are you a financial operations professional with relationship management experience searching for a rewarding and dynamic opportunity with the world's largest asset manager? Do you pride yourself on building strong relationships, working alongside of business partners and bringing strategic operational solutions to fruition? Look no further! BlackRock's Global Provider Strategy (GPS) team is pursuing an Vice President to join our team. We recognize that strength comes from diversity, and will embrace your skills, eagerness, and passion while giving you freedom to grow professionally and as an individual.

Team Overview

BlackRock's GPS team is responsible for using BlackRock's scale, industry knowledge, and risk management capabilities to build and expand partnerships with leading financial institutions, achieving the delivery of high-quality service to our firm's clients. To achieve each of these goals, GPS develops and implements a forward-looking provider strategy designed to increase operational efficiency, provide risk and cost visibility, and provide flexibility as our business evolves, leading to an enhanced client experience. To balance our relationships, GPS executes a global provider governance model that combines quantitative and qualitative components, encompasses a consistent engagement program between BlackRock and our partners, mitigates operational risks, and sets parameters for the selection of new partners.

Role Description

We are looking for an outstanding teammate to join GPS in Tokyo as part of the Relationship Management team. They will manage relationships and drive the governance program with our core post-trade providers and Master Trust Banks (collectively called "Providers")in Japan and play a key role in supporting local growth and execution of our APAC provider strategy

Key Responsibilities

  • Day-to-day relationship management with Providers and represent BlackRock to face off the key local contacts from Providers

  • Key interface between BlackRock management team and Provider management teams and act as the central point of escalation for all major providers related issues

  • Communicate relationship status to BlackRock executive leadership team

  • Work proactively with internal constituents to evolve and execute on our relationship strategy

  • Refine BlackRock's post-trade landscape and provider operating models to maximize scale and optionality

  • Proactively address risk utilizing metrics and management information

  • Hold Providers accountable for the service delivery, prepare and lead quarterly meetings

  • Stay ahead of industry developments, collect local market intelligence and ensure BlackRock is well positioned to scale our business model

  • Lead or participate in Provider searches such as RFPs and RFIs

  • Drive commercial terms negotiations with respect to fees taking into consideration Provider costs structures, potential savings and broader enterprise-wide relationships

  • Assist with implementation of the GPS oversight programs for ongoing monitoring of provider performance

  • Partner with L&C, internal audit and RQA to carry out Risk assessments


  • 8+ years' experience in the fields of middle or/and back operations within global asset managers or global asset servicing firms.

  • Strong understanding of Japan asset management or/and asset servicing industry (ie. trust banks, custodians) and boarder industry trends and challenges. Ideally prior experience in dealing with Trust Banks.

  • Broad knowledge of product operations including technology systems, legal structures, fund types and financial and regulatory reporting etc

  • Good understanding of provider risk assessments, operational related governance & control framework

  • Excellent relationship management and communication skills

  • Experience interacting with investment/sales/product/operation teams and a range of other partner groups to drive solutions

  • Ability to structure and scope sophisticated problems and apply a range of analytical tools to develop solutions

  • Ability to lead projects, partner with cross-functional stakeholders and work in a dynamic evolving environment with the expectation of meeting Fiduciary needs

  • Highly effective oral and written communication skills; proficient in Japanese and English

  • Proficient in Microsoft Office products, emphasis on Excel and PowerPoint.

  • Ability to work and deliver results independently; a self-starter

  • BS/BA degree in finance/ accounting; advanced degree preferred

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit | | Instagram: @blackrock | Twitter: @blackrock | LinkedIn:

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
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