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Relationship Manager, Transactioni Sales

London Stock Exchange Group Tokyo, Japan
Posted 18 days ago Permanent Competitive
Position Summary

We are seeking an experienced results oriented relationship manager with high energy levels to join our Transactions Sales team to cover accounts in Japan. Successful candidates will possess good oral and written communication skills (English and Japanese). They will be working closely with our client's eFX trading & sales desks as well as liaising with LSEG account managers, and client success teams. Candidates must have strong FX market knowledge, good interpersonal skills, an eye for detail and able to deal with high stress situations in a dynamic environment. The candidate will have experience in promoting established eFX trading services to the Foreign Exchange Financial community. They will be a proven self-starter, be able to manage user relationships, provide a high level of customer service and have a good level of technical product knowledge.

Role Responsibilities
  • Responsible for managing relationships with & training the customer's eFX trading & sales functions LSEG trading venues and ensuring customer adoption & satisfaction
  • Proactively manage day to day schedule ensuring that all customers within the RM's territory are met regularly
  • Identify additional opportunities for increasing usage, volume and revenue from existing customer base
  • Achieve defined volume growth targets
  • Work with colleagues globally to achieve a cohesive and consistent client experience
  • Work closely with the Client Success & Account Management teams
  • Identify new product or functionality enhancements to address the client's/bank's needs
Desired Skills & Experience
  • 3 or more years of proven experience in a relationship management or client services environment
  • Experience working with an e-trading platform, FX or other financial markets software product via either a vendor or bank
The RM must be experienced in one or more of the following:
  • Relationship Management or Client Service with a background in Foreign Exchange.
  • The candidate must be a highly professional, self-motivated and organized individual with a proven track record of exceeding targets and driving revenues
  • Key areas of competence are: Relationship Management, E-trading, Central Limit Order Books and APIs. Ideally the candidate will have worked in the markets side of liquidity management
  • Excellent communication, presentation, and organisational capabilities as well as analytical and problem-solving skills are essential
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject .

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Job ID  R0088705
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