Sales Support Sales Support …

MSCI
in Tokyo, Tokyo-to, Japan
Permanent, Full time
Last application, 15 Apr 21
Competitive
MSCI
in Tokyo, Tokyo-to, Japan
Permanent, Full time
Last application, 15 Apr 21
Competitive
See job description for details
Your Team responsibilities

ContentSales is responsible for maintaining/developing Index/ESG/Analytics and other businesses in Japan. We are also responsible for promoting/marketing MSCI franchise in Japan by arranging various events such as ESG Webinar etc.

What we will offer you:  Depending on your location of your role, you can expect ...
  • Competitive fixed and variable compensation, holiday/vacation allowance & retirement savings plans/pensions
  • Employee Resource Groups to support you in and out of the office
  • A wide range of benefits including - healthcare, dental plans, risk insurances and (location dependent) - cycletowork schemes, gym benefits, retail discounts,
  • A purposeful approach to Wellbeing including training, support networks, membership to wellness platforms and vendors, and active local office communities
  • A specific and deliberate planning to the physical offices in which we work, and support for everyone spending periods of time working remotely or at home.   This approach mirrors our commitment to transparency and sustainability and puts the safety and wellness of our employees at the center of all we do.   We aim to provide productive and sustainable work environments and technology that encourages collaboration, creativity and innovation. 
Your key responsibilities

1. Support the daily work of ContentSales Coverage

2. Handling minor client inquiries and questions

3. Inputting and maintaining client data in salesforce system

4. Supporting the administrative process to close deals

5. Co-operating with various internal stakeholders for smooth business operation (including Product, Legal, Sales Ops etc)

6. Supporting marketing events including material preparation and operational set up with our Marketing rep

7. Maintaining and monitoring existing contract renewals and helping Billing team

8. Learn about MSCI and MSCI's product to develop as future coverage person.

Your skills and experience that will help you excel

1. Fluency in Japanese (both verbal skill and writing) is a must. Our clients are mostly Japanese entity including public institutions so understanding of local business culture is critical.

2. Fluency in English is a must. Internal communication will be done in English, so strong communication and writing skill in English is required.

3. We look for talent with strong communication skill as the position requires communication with various business units.

4. Team spirit is preferred as one will be part of the team of 8 individuals.

5. Interest to develop one's career as coverage sales as we are looking for talent who can become ContentSales coverage person in the future.

How we'll support you
  • Coaching and support from experts in your team
  • A performance and growth-oriented culture and values
  • Opportunities for continuous learning to aid progression
  • Goal based objectives and development plans
  • Transparent performance-based compensation schemes
  • Employee resource groups such as the Women's Leadership Forum, MSCIPRIDE, Black Leadership Network and Eco-Groups.
About MSCI and our teams:

MSCI is a market leader in Global Indexes, Smart Beta, ESG and Risk Management, and is at the forefront of the secular trends dominating the financial services landscape today. We are committed to the future sustainability and transparency of the financial markets. We create innovative products and services that allow our clients to make more informed investment decisions, and we provide investors with critical performance measurement and risk management data and analytics. Click here to see what we do (link to MSCI brochure)

Our values define the working environment we strive to create. We are inclusive, we champion bold ideas, we always pursue excellence, and always act with integrity. Personal accountability and responsibility are key to success, and we always work as a team to remain client centric.

MSCI is committed to developing a culture and workforce that reflects the clients and communities in which we operate. Increasing our diversity expands our talent pool which helps to accelerate innovation in all we do. We especially encourage members of historically underrepresented groups to apply, including women, ethnic minorities and those in the LGBTQ community.

To all recruitment agencies: MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy/maternity leave), veteran status, or any other characteristic protected by law.

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