Trade Support Officer

  • Competitive
  • Tokyo, Tokyo-to, Japan Tokyo Tokyo-to JP
  • Permanent, Full time
  • Societe Generale
  • 22 Mar 18 2018-03-22

Trade Support Officer


SG CIB is the Corporate and Investment Banking arm of the Société Générale Group. Present in over 50 countries across Europe, the Americas and Asia. SG CIB provides corporate, financial institutions, investors and public sector clients with value-added integrated financial solutions.


Major Accountabilities / Principal Responsibilities

Primary Objective

Trader Support's mission is to ensure all trades and events on the Front office position are correctly reflected in the relevant IT system/ database in order mainly:

- For the Operations chain to be able to ensure a smooth settlement / confirmation for all operations

- For Front Office to have a clear and honest vision of their position and risk

  • Support, monitor and control the sales and trading activity of FICC, Equity and Primary Brokerage Service Execution Services team
  • Service the client base and ensure all operational requirements are completed to a high standard
  • Be subject expert to take a lead in designated tasks, developing workflow and procedural solutions on business growth and new client onboarding flow, especially for agency activities for cash equity
  • Provide support to team management, understanding the bank strategies


  • Post-trade transaction support - monitor and control bookings / positions / trade enrichment; ensure all trade confirmations are processed; follow up on any events related to the lifecycle of the trade
  • Reporting - regular reporting to line management (KPI / KRI); reporting to FO in order they can monitor their activity
  • Project work - analyze all new FO business proposals; establish workflows and procedures; carry out any local requirements for global projects
  • Client liaison - follow up on all client queries; manage and build relationships, ensure all client needs are delivered. Raise any new clients needs to manager and dedicated committees. Proactively troubleshoot and follow-up on remediation plan until roll-out
  • Static data maintenance - perform all Asia-specific requirements, ensuring a full segregation of duties


Key Skill Areas & Knowledge Required

  • Market-specific trading and settlement requirements
  • Project management experience
  • Knowledge of client practices
  • Listed derivative product required (post trade lifecycle, settlement) with relevant experience and expertise as trade support
  • Good understanding of trader's job and hedging decision making
  • Strong and sharp analytical skills
  • Accuracy, swiftness, ability to work under pressure in trading environment
  • Client-oriented
  • Positive mindset, challenge and change oriented
  • Excellent communication skills, required to interface with various internal partners (Traders, Sales, other Middle Offices, Product Control teams, Back Offices, IT) and in different countries (Asia, Europe, America)
  • English compulsory