Overview




170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.



Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our network of industry subject matter experts.



The Senior Specialist, Readiness & Resilience will be assigned to one of Pinkerton largest global clients, they will be responsible for managing emergency management preparedness, response coordination leadership, and planning within an assigned geographical region. This role serves as the regional emergency management subject-matter expert, familiar with local regulations, procedures, processes, risks, cultural considerations, and site-specific emergency planning requirements. The Senior Specialist collaborates with Regional Security Managers, GSOC, and local stakeholders to ensure emergency response plans and preparedness activities are practical, regionally informed, and aligned with EA's enterprise processes.




Responsibilities

• Represent Pinkerton's core values of integrity, vigilance, and excellence.


• Serve as the regional emergency management subject matter expert (SME) for assigned APAC territories, with practical, hands-on knowledge of local hazards, emergency management regulations, response procedures, operational risks, cultural considerations, and site-specific planning - with the ability to translate regional hazards and local requirements into operational preparedness and response plans (not limited to governance, compliance, audit, or BCM oversight).


• Lead coordination of emergency incidents and crisis activations, including situational awareness, escalation, and response coordination, in collaboration with RSMs, Security, GSOC, Facilities, Safety, Business Continuity, Communications, and other enterprise partners, applying practical knowledge of GSOC environments and mass notification platforms (e.g., Everbridge, AlertMedia).


• Develop, maintain, and update emergency response plans and Standard Operating Procedures (SOPs) for assigned local sites, ensuring alignment with broader EA emergency management standards and processes.


• Develop and facilitate local preparedness activities, including tabletop exercises (TTXs), simulations, drills, and planning sessions.


• Create documentation, PowerPoints, presentations, exercise materials, simulations, and operational readiness content.


• Provide on-call emergency management support for assigned geographical areas.


• Lead post-incident/after-action reviews, track corrective actions, and translate lessons learned into emergency management plans, procedures, and preparedness programs.


• Identify regional preparedness gaps and escalate recommendations through the R&R Lead and appropriate partners.


• Attend the office regularly.


• All other duties, as assigned.

Qualifications



Bachelor's degree in an Emergency Management discipline from a recognized program, with four years of recent experience. Prior experience working within an Emergency Operations Centre (EOC) or Incident Command System (ICS) structure is required. Experience developing and delivering emergency preparedness training and facilitating localized exercises is required (general teaching experience alone is not sufficient). Knowledge of hazards in APAC and their impact on employees and assets. Clear understanding of Command and Control, GSOC, and Security processes.

• Able to develop positive relationships with diverse stakeholders.


• Able to work under minimal supervision in stressful situations.


• Strong computer, office, and project management skills.


• Able to work after hours with schedule flexibility.


• Well-developed written and oral communication skills with high-level experience in representation and training.


• Ability to clearly communicate both written and verbally in English.


• Demonstrated advanced understanding of emergency management planning principles and practices.


• Able to work in a high-stress environment with possible unpredictable hours.

Working Conditions:



With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular office attendance is required.


• Environment may include exposure to emergency situations requiring quick response.


• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.