At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.

Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Introduction to team

As an Associate Account Manager, your primary responsibility will be to ensure that Expedia Group's lodging offerings are competitive, attractive and relevant for our millions of travelers. Our lodging partners include a range of accommodation from B&Bs to hotels and luxury properties. You will work with these partners to optimize their listing on Expedia's marketplace, combining local market knowledge with hands-on support to grow our partners' businesses.

This is a highly phone-based role, and during busy periods, you can expect to spend most of your working day connecting directly with partners through commercial conversations, performance discussions, and problem solving.

In this role, you will:

• Manage a portfolio of existing lodging partners, providing guidance and support across their Expedia Group business.
• Conduct regular phone-based outreach to help partners ramp up and sustain hotel revenue and market share on the Expedia Group platform.
• Develop and implement partner success strategies aligned with Expedia Group objectives.
• Monitor partner performance metrics, identify opportunities for improvement, and provide actionable insights.
• Proactively address partner concerns and coordinate timely, effective resolutions.
• Keep partners informed about relevant product features, programs, and initiatives while representing their needs within Expedia Group.
• Apply consultative sales techniques - including discovery conversations - to identify partner needs and deliver tailored, commercially impactful solution

Experience and Qualifications:

• You have a bachelor's degree in a related field or Equivalent related professional experience.
• You have native proficiency in Korean language and business-level proficiency in English.
• You have 1 - 4 years of experience in account management, inside sales, or business development.
• You can work independently and collaboratively, contributing to shared team goals and adapting to changing priorities.
• You are comfortable working toward targets and strategic objectives, using data-driven analysis to identify opportunities and support partner outcomes.
• You communicate clearly with varied audiences and demonstrate strong listening, influencing, objection-handling, follow-up, organization, and time-management skills.

Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.

About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.

Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.

Equal Opportunity
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.