With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Role Summary and Purpose:

Operations Analyst will be responsible for collection, organization, interpretation, documentation, and analysis of contracts or slips. The operations analyst will process data into system, ensure accuracy, create queries, and reports for various duties that can involve underwriting support, risk capture, or bordereaux management for Lloyds Syndicate policies.

Key Tasks and Responsibilities:

• Interpret data, analyze results, and process transactions in various systems in support of the following areas:
  • London Market Policy & Endorsement data capture
  • Other operations, as needed
  • Prepare and issue documents and reports accurately, as per specifications
  • Interact with local and onshore teams as required to complete deliverables
  • Communicate issues or queries on a timely basis to ensure quick resolution
  • Assist with troubleshooting and improving processes, as needed

Role Requirements & Skills:

• Strong verbal/written communication with fluency in the English language
• Strong analytical and problem-solving ability
• Detail and quality minded
• Collaborative and team-oriented with ability to execute within an international team
• Basic to Advanced knowledge of MS Excel and MS Word
• Flexible with changing requirements and ability to learn new processes quickly
• Basic understanding of insurance knowledge, knowledge of London Market is desirable
• Ability to work independently and as part of a team
• Ability to learn new tasks quickly

Qualifications:

• Degree level in business-related courses
• Strong analytical and data processing skills

Experience:

• Experience in insurance and operational services industry is desirable

Technical Skills Proficiency Level Required (R) /Optional (O)

Microsoft Excel & Word 2 R

Microsoft Office Suite 2 R

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