Company:
Marsh

Description:

We are seeking an Project Manager to lead process standardization, operational efficiency, and continuous improvement initiatives across the region. The role is focused on driving project execution, standardizing workflows, reducing complexity, and embedding a culture of continuous improvement across cross-functional teams.
You will lead key projects from initiation through completion, working closely with cross-functional teams and regional stakeholders to analyze current practices, establish standardized operational frameworks, and deliver sustainable business solutions.
This role will be based in Warsaw and will be a hybrid position.

We will count on you to:

• Lead regional standardization and process improvement projects from initiation to completion.

• Analyze end-to-end operational workflows to identify inefficiencies, risks, and opportunities for standardization.

• Design, implement, and maintain standardized process frameworks, operating procedures, and best practices across departments.

• Foster and embed a continuous improvement culture by training teams, facilitating improvement initiatives, and encouraging ongoing operational excellence.

• Use data and metrics to identify root causes, support decision-making, and measure the impact of project outcomes.

• Work with cross-functional teams to map processes, eliminate waste, and drive standard ways of working.

• Apply project management methodologies and process improvement frameworks (such as Lean, Six Sigma, or Agile).

• Coordinate project timelines, risk governance, resources, and transparent stakeholder communication.

• Support change management and overall sustainability to ensure long-term adoption of improved and standardized processes.

What you need to have:

• Proven experience as a Project Manager leading process standardization, optimization, or business transformation projects.

• Strong knowledge of process mapping, standardization techniques, and continuous improvement methodologies.

• Proven project management and stakeholder management skills across cross-functional teams.

• Strong analytical, problem-solving, communication, and presentation skills.

• Demonstrated ability to promote cultural change and drive continuous improvement mindsets across teams.

• Ability to manage multiple priorities and work independently in a fast-paced environment.

• Excellent spoken and written English.

What makes you stand out:

• Recognized Project Management or Process Improvement certification (e.g., PMP, PRINCE2, Lean Six Sigma Green/Black Belt, or Agile/Scrum).

• Experience leading cross-regional or multi-market process harmonization and standardization programs.

• Exposure to automation, RPA, AI, or digital process improvement initiatives.

• Experience supporting IT-related projects, system implementations, workflow automation, or technology-enabled operational change.

• Consulting, financial services, or insurance experience.

• Strong ability to influence without formal authority in an international environment.

Why join our team:

• We help you be your best through professional development opportunities, collaborative environment, interesting work, and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented people to create new solutions and have an impact on colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.