Job Description

Position Overview

The Automatic Exchange of Information ('AEOI') Team is seeking a Senior Specialist who will be responsible for servicing AEOI clients in Asia Pacific and globally. Reporting to the AEOI Manager, the AEOI Senior Specialist will be responsible for completion of annual regulatory deliverables, engagements for existing and new clients, and ongoing client servicing, working with AEOI colleagues in Manila, Toronto, Dublin, and Halifax.

A varied multi-tasking role which encompasses client relationship management, investor communication, and daily internal/external stakeholder management & communication.

Responsibilities

Main Job Functions/Responsibilities

• Preparing AEOI filing analysis and other output for delivery to clients. Proactively managing daily workflow and ensuring set deadlines are met.
• Reviewing deliverables produced by other individual contributors for release to clients.
• Providing guidance to more junior Individual Contributor-level staff.
• Manage communications and ongoing relationships with AEOI clients, their investors, and other external and internal stakeholders.
• Manage expectations and ensure that all queries are dealt with in a timely manner. Provide excellent service to clients via direct or indirect contact.
• Maintain and improve knowledge of the Automatic Exchange of information regulatory and compliance environment as it impacts service and/or clients, including industry research and analysis as required.
• Review and provide feedback on self-certifications and IRS withholding forms
• Read and interpret Financial Statements in order to determine account values.
• Local AEOI portal registration/de-registration, communication and trouble shooting
• Research, analyze and provide recommendations for process improvements to increase operational efficiencies.
• Identify, analyze and troubleshoot classification and re-classification inconsistencies.
• Additional tasks as assigned

Qualifications

Key Requirements

• Degree qualified (preferably in a discipline relevant to Financial Services)
• 2-4 +years experience in Financial Services, with exposure to FATCA & CRS regulations an advantage
• Proven strong client relationship skills
• Proven experience managing multiple projects / deliverables; excellent organizational and multi-tasking skills
• Exceptional attention to detail
• Results driven and self-motivated
• Ability to work in global teams and adapt to different communication styles
• Proficient in Microsoft Office applications

Key Competencies

• Teamwork
• Drive for results
• Client Relationship Management
• Communication
• Business, Technical & Commercial Awareness
• Quality and Risk Control
• Decision Making
• Problem Solving
• Developing Working Relationships with others