Description

The role is about being a member of the team with the common goal & objective to deliver a quality system – where in-depth analysis, solution, development are done in compliance with the Regulatory Requirements, Business demands, Operations processing or IT initiatives.

Key Responsibilities

1. Assist the Team Lead or Lead Business Analyst as a Functional Analyst
2. Perform business and functional analysis (end to end) for Cash Management services and products for Asia Pacific countries
3. Provide viable solutions that improve operational efficiency, user experience, and delivers business initiatives that is in line with Solution
4. Produce requirements in the form of Users Story to vendors and review vendor FS (where applicable), review and sign-off the artefacts and solutions produced by the vendor (where applicable). Drive User Story grooming with vendor and closes all doubts from vendor.
5. To identify and map information requirement between internal systems and external parties i.e. Clearing House, Partner Banks, Local Service Providers or Outsourced Service Providers. Continuous update of the Application Interface Specification
6. Escalate issues in an effective manner and resolve these in conjunction with the rest of the team and/or the vendor
7. Review designs from Technical Teams/Vendor (where applicable)
8. Review solutions from Technical Teams/Vendors (from functional viewpoint that it fulfils the requirements objectively)
9. To review SIT cases, analyze defect(s) raised by Test team; Liaise with internal Product Owner and/or vendor on fixes delivery date
10. To define UAT cases/plan and be a liaison between project stakeholders and testing team during Testing Phase. Ensure defects reported are tracked, follow-up and closed timely. Establish and maintain close communication with Business and Operation to support day-to-day operation
11. Provide support on clarification during SIT/UAT, Regression testing and Rehearsal testing
12. To working independently to resolve issues and/or identify solutions and escalate in timely manner.
13. To supports and plan for users’ participation in Deployments and Implementation Users Sanity and/or Penny Testing (PVT)
14. Develop new products jointly with other application/project teams
15. Contribute towards the end-to-end solutioning for these new products
16. Contribute towards defect leakage and quality improvement initiatives
17. To share support and expertise by providing training and knowledge sharing sessions

Requirements

1. 8-10 years related experience
2. Specific focus on Payment and Cash Management (Domestic & International) with deep functional knowledge of payment orchestration, and treasury services.
3. Business Analysis certification is a plus
4. Prior training or Experience in E2E Project Life cycle, analysis, solution, design and execution
5. Expertise in the payment processing flow for APAC (including India, China) domestic and International clearing. Knowledge indicates understanding of the specific regional rails (e.g., FAST, MEPS+, CHATS, RTGS) and the underlying ISO 20022 or legacy messaging standards is a plus
6. Analytical & Critical thinking (with attention on details).
7. Results driven, Self-motivated and Independent
8. Good communication skills.
9. Values teamwork
10. Willingness to learn and share knowledge
11. Can work with grace under pressure
12. Strong verbal and written communication skills, attention to details, strong work ethic, team spirit, exceptional customer serving attitude. Operations experience will be added advantage

25C2690 | R1221146