Vacancy Name
Administrator

Vacancy No
VN2537

Employment Type
Permanent

Duration
Permanent

Location City
Bridgend

Location Country

Company Description
Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It's our people who drive our business forward, and we offer them future-focused career opportunities whilst supporting individual specialisms. Our regional offices of over 3000 colleagues operate collaboratively, combining collective expertise to maximise potential.

Description
This is an exciting opportunity to join a very fast expanding company. Your role as a Business Support Manager will be reporting to the Area Practice Manager, and will be responsible for a wide range of administrational tasks. As the Business Support Manager of a professional service company, you must have strong time management and organisational skills alongside excellent relationship management. This is a varied role, and will be suited to someone who has a hands on approach and enjoys working in a fast paced evolving environment.

Key Responsibilities
Answering phone calls

Chasing clients for books and records

Scanning & filing

Maintain clients information in line with Xeinadin guideline

Finalising and sending out Accounts and Personal Tax Packs to clients for approval

Finalising invoices

Apply for HMRC & CH authentication code

Takings payments over the phone

Attending clients coming in the office

Booking appointments with clients

Organise safe return of clients books and records

Order Stationeries

Dealing with posts

Key Requirements
Experience working in a customer facing role

High level of attention to detail and accuracy.

Confident communicator with personnel at all levels within the business, both written and verbal.

Proficient with Microsoft Excel, Word, Outlook etc.

Excellent time management skills - handling multiple and varied deadlines concurrently.

Organised, proactive, reliable and self-motivated.

Positive attitude towards process changes as well as IT

Be able to work independently as well as part of a team

Must be able to meet administrative deadlines

Additional Requirements
N/A

Model
Office Based

Salary
Competitive

Benefits
Benefits
• Company Pension Scheme
• 25 days of annual leave + bank holidays
• Additional annual leave days from certain levels of seniority
• Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum
• Business closure over Christmas*
• Life Assurance x4 annual salary
• Enhanced family leave policies
• Enhanced Company Sick Pay
• Employee Assistance Programme - 24/7 support, free and confidential
• Corporate Discounts Platform

Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as:
• Critical Illness Cover
• Cash plan
• Cycle to work
• Eye care
• Dental
*subject to exceptions and business needs