Job Description

As a KYC Quality Control Specialist in our Financial Crime team with Chase, you will be responsible for performing end to end quality reviews of KYC profiles to ensure compliance with corporate and local regulatory standards for new clients, incremental new business, periodic reviews and remediation of existing relationships.

Reporting to the KYC QC Team Lead, you will also be responsible for the timely review of KYC records and partner with the KYC Specialists to remediate any findings, working with key stakeholders in Compliance, engaging with Corporate KYC Quality Assurance Team and GFCC Review Teams to ensure policy adherence.

Job Responsibilities:

• Perform end to end quality reviews of KYC profiles for accuracy, completeness and validity, ensuring that KYC records adhere to JP Morgan standards for KYC and regulatory requirements
• Maintain a globally agreed quality pass rate for records sampled by the Quality Assurance Team
• Manage personal workload and priority items, and ensure timely escalation of key risks/issues to management
• Keep informed of and apply any changes to processes, procedures and regulatory change
• Develop strong partnerships with key stakeholders, proactively build and maintain relationships across the firm
• Identify and execute process improvements and provide Subject Matter Expert support on key process and technology initiatives

Required qualifications, capabilities, and skills:

• Experience in a KYC role using KYC standards, Anti-Money Laundering and Know Your Customer policies & procedures
• Use own judgement - knowing when to escalate customers who do not meet KYC standards
• Demonstrate an independent decision-making ability, and strong analytical skills
• Ability to identify risk and provide process improvement suggestions and to manage a heavy workload in various stages of completion with minimal supervision
• Strong verbal and written communication skills with ability to influence others
• Ability to deep-dive and investigate issues to reach a successful resolution to applicable parties

Preferred qualifications, capabilities and skills:

• Banking/Financial experience with UK risk and fraud experience

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About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.