Job Description



As a Product Delivery Director in Cloud Foundational Services, you foster enhancements and optimize the way products are delivered to customers. The Cloud Foundational Services (CFS) organization, a part of Infrastructure Platforms, acts as the focal point across all of JPMorganChase's cloud capabilities. It provides the central suite of tools and APIs that manage access to public cloud capabilities in a secure and compliant manner, defines the developer experience to bind cloud resources into a coherent ecosystem and, in partnership with both Enterprise Technology Product Lines and Lines of Business, drives the adoption and best practices for the implementation of cloud capabilities.



Bring your expertise to shape and enhance the journey of products from inception to our customers' hands. Manage a dedicated team and lead key activities across the product life cycle, turning challenges into opportunities for continuous value and delivery.



As a Product Delivery Director, you foster enhancements and optimize the way products are delivered to customers. As a leader on the team, you leverage your skillset to transform product delivery and create new ways for teams to continuously deliver value to their customers.




Job responsibilities

• Directs principal activities across the end-to-end product delivery journey including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies and functional coordination


• Ensures adherence to the firm's risk, controls, compliance, and regulatory requirements


• Maintains a high level of visibility over product timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners


• Manages, coaches and mentors the product delivery team on best practices through collaborative discussions on resource management, dependency management, and deployment techniques to improve efficiencies

Required qualifications, capabilities, and skills

• Significant experience or equivalent expertise delivering products, projects, or technology applications


• Strong understanding of delivery and a proven track record of implementing continuous improvement processes


• Experience in enterprise-wide release and deployment processes and strategies


• Advanced knowledge of the product development life cycle, technical design, and data analytics


• Effective communication and team building skills


• Understanding of Public Cloud Providers and Capabilities (AWS required)

Preferred qualifications, capabilities, and skills

• Recognized thought leader within a related field


• Azure & GCP experience also preferred

About Us



J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.



We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.




About the Team



Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.