About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Role/ Department:


Relationship Manager, Depositary Services

The Relationship Manager will be responsible for managing relationships with allocated UK Depositary Services clients, supporting the day-to-day delivery of depositary services and contributing to the strategic development and growth of the business.

The role combines client relationship management, depositary oversight, regulatory awareness and operational delivery, ensuring that client requirements are met while maintaining a robust control environment aligned with corporate standards and industry best practice.


The key responsibilities of the role include:

• Manage and develop relationships with allocated Depositary Services clients, acting as a key point of contact and maintaining high levels of client satisfaction.
• Support the day-to-day delivery of UK Depositary Services, ensuring services are delivered in line with regulatory requirements, internal standards and industry best practice.
• Ensure depositary obligations are appropriately managed through effective procedures, controls and ongoing oversight.
• Support clients with regulatory developments and coordinate client-led change initiatives, ensuring service quality and agreed service levels are maintained.
• Maintain a strong Depositary control environment aligned with corporate standards and relevant regulatory requirements.
• Work closely with internal teams and the wider pan-European Depositary Operations function to ensure effective service delivery.
• Support due diligence reviews and on-site inspections of relevant third-party providers, operating independently where required.
• Monitor developments within the UK regulatory environment and assess potential impacts on clients and the Depositary Services business.
• Develop a strong understanding of individual client strategies, operating models and requirements to support effective long-term relationships.
• Contribute to the strategic direction and continued growth of the UK Depositary Services business.
• Represent Depositary Services in relevant client, management and governance meetings and committees.
• Operate with a high level of independence, balancing operational execution with strategic client relationship management.

Skills/Qualifications

• Strong understanding of UK fund operating models, fund administration and/or depositary services.
• Knowledge of the UK regulatory environment applicable to funds, depositaries and asset servicing.
• Understanding of different investment strategies and asset classes.
• Strong client relationship management and stakeholder management skills.
• Excellent communication skills, with the confidence to engage with senior client and internal stakeholders.
• Previous relevant experience within a custodian bank, depositary, securities services organisation, investment manager or fund administrator.
• Ability to work independently while collaborating effectively across operational, risk, compliance and client-facing teams.
• Strong organisational and problem-solving skills, with the ability to manage competing client and business priorities.
• Experience within risk management, legal, regulatory or compliance-related activities would be advantageous.
• A university degree and/or equivalent relevant professional experience.

Work Authorization

Applicants must have the right to work in the United Kingdom at the time of application and for the duration of employment.

Please note that Northern Trust is unable to provide visa sponsorship for this role. This includes Skilled Worker visas, Global Business Mobility routes, Graduate visas, Youth Mobility Scheme, High Potential Individual visas, Scale-up Worker visas, Temporary Worker visas, and other employer-sponsored visa categories.

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust's history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com , or alternatively you can discuss your individual requirements with the recruiter you are working with.