Company Description



How would you like to make more money, an addition to your base pay?



Are you a HIGH Performer, but feel like you are not being paid what you are WORTH??



Are you looking for a great benefits package?



If any of this sound like you, keep reading. We have an amazing opportunity!




Job Description

• Provide in-person device setup and tech support for customers' smart phones, tablets and/or other consumer electronics.


• Resolve operational issues on customers' devices, other equipment, and connectivity while offering education and device optimization suggestions.


• Meet with customers face-to-face at the customers' home location


• Bring sales experience to consistently sell the Connected Home product and Serve, Solve, and Sell on every customer interaction


• Learn and apply the details of the Connected Home product, how to gain an understanding of the customer's technology, and how to offer and sell protection/tech support solutions to customers to meet their needs.


• Perform in your role and achieve your goals by performing in sales, providing excellent service and technical/repair support, and creating satisfied customers, in accordance with Asurion's Core Values.


• Travel daily to and from the Forward Stocking Location and several customers' locations throughout a designated region.


• Drive own vehicle safely and responsibly to and from customer locations in a variety of situations including heavy traffic and inclement weather.

Qualifications

• Offer customers a value-added experience with premier customer service through relationship and rapport building


• Ability to quickly identify and resolve technical issues


• Demonstrate empathy and assurance for the customer throughout the in-person session

• Utilize tools and resources to solve technical problems in a fast-paced environment.


• Ability to proactively adapt communication to the customers' technical skill level.


• 5-day work week
  
  
  
  • End time may fluctuate from day to day based on timeframe of last job.
  
  
  • Schedule is subject to change based on business needs.
  
  


• Prior experience in retail sales or customer service is preferred


• High school diploma required.


• Must have a valid driver's license and satisfactory driving record with at least 1 year of driving experience.


• Able to drive your own vehicle to In-Home appointments, within a 120 mile radius of the Forward Stocking Location.


• Able to sit or stand for long periods of time (up to 2 hours).


• Able to interact with a customer's technology throughout their home.


• Able to interact face-to-face with Customers in their homes for extended periods of time.


• Able to lift a minimum of 30 pounds.


• Comfortable with exposure to dogs, cats and other pets that may be present in the customers' homes.

Additional Information




$3,000 Sign-On Bonus!



Base Hourly Rate $15.00 w/ Opportunity to Earn An Additional $75 Per Month Based on Sales



Mileage Reimbursement Paid Weekly Averaging Out to a $350 Monthly Payout



Monthly Phone Stipend of $30




Hours : 11:55 a.m. - 9:00 p.m., Minimum of 5 Days to Work but Can Select Any 5 Days




Videos To Watch

https://www.youtube.com/watch?v=cWpr4QdK4XI