Job Description

What's the opportunity?

Join our dedicated Consumer Duty & Product Governance Team and play a key role in shaping how we deliver exceptional outcomes for our clients. In this role, you'll be at the heart of our efforts to uphold Consumer Duty standards, streamline reporting processes, and drive efficiency across the team. You'll provide expert advice, support the team's wider activities, and contribute to the ongoing success of our Product Governance and Fair Value Assessments.

This is a permanent, full-time position based in our London office, with 4 days in the office to foster collaboration and teamwork.

What will you do?

• Collaborate with data and action owners to support the Consumer Duty reporting process, ensuring accuracy and timeliness.
• Work closely with your line manager to implement innovative processes, procedures, and controls, driving continuous improvement.
• Be part of a dynamic team focused on enhancing Consumer Duty reporting post-integration, ensuring seamless execution.
• Help embed Consumer Duty principles across the business, offering guidance and support to strengthen our governance framework.
• Respond to ad-hoc requests and maintain comprehensive procedural documentation to keep our operations running smoothly.

What do you need to succeed?
Must-have

• Strong technical skills in Microsoft Excel, PowerPoint, and Word.
• Proven experience in producing Management Information and reporting.
• Solid understanding of risk awareness and mitigation.
• Exceptional customer service and stakeholder management skills.
• Excellent organisational, communication, and influencing abilities.

Nice-to-have

• Familiarity with Consumer Duty and regulatory responsibilities.
• Knowledge of financial planning, investment management, or asset management.
• Relevant professional qualifications (e.g., CISI, IOC, CFA, or ACA).

Why join us?

This is more than just a role-it's an opportunity to make a meaningful impact in a supportive and forward-thinking environment. We value long-lasting relationships, both with our clients and our team members, and we're committed to helping you grow and succeed. If you're passionate about driving excellence and making a difference, we'd love to hear from you!

What is in it for you?

We thrive on the challenge to be our best-progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Programme including bonuses, flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Opportunities to work with the best in the field
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

#LI-SS2

Job Skills
Accountability, Auditing, Audits Compliance, Data Gathering Analysis, Detail-Oriented, Ethical Business, Group Problem Solving, Process Management, Quality Management, Time Management

Additional Job Details

Address:

100 BISHOPSGATE:LONDON

City:

London

Country:

United Kingdom

Work hours/week:

35

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-07-07

Application Deadline:

2026-07-22
Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.