About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.



At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.



Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.




Job Description



The Director, Business Strategy & Operations, serves as a key individual contributor responsible for driving the success and growth of the organization through the execution of strategic programs and business operations initiatives.



The successful candidate will create global standards for sales incentive eligibility and crediting, ensure consistent application across all regions, and analyze product sales performance to determine the effectiveness of offerings and incentive alignment.



Partnering closely with Product teams, this individual will evaluate go-to-market strategies, assess sales readiness for new launches, and ensure sales compensation programs are positioned to drive adoption and business growth.



In this fast-paced, agile environment, the successful candidate must be proactive and excel in collaboration with internal and external partners to achieve our goals.



All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.



Responsibilities include:

• Define Global Standards - Develop and maintain global policies for sales incentive treatment of new and emerging products, including eligibility and crediting rules.


• Ensure Global Adherence - Partner with regional sales operations teams to ensure consistent application of product sales treatment guidelines across all geographies.


• Product Sales Analysis - Analyze product sales performance data to assess the effectiveness of product offerings and related sales incentives, identifying trends, gaps, and opportunities for improvement.


• Go-to-Market Alignment - Collaborate with Product teams to assess new product launches or changes to existing offerings, ensuring sales compensation programs are aligned to drive adoption.


• Sales Incentive Readiness - Lead readiness planning for sales teams, ensuring processes, tools, and communications are in place to support product sales objectives.


• Stakeholder Collaboration - Build strong relationships with Sales Leadership, Product Management, Finance, and HR Compensation teams to ensure seamless execution of strategies.


• Continuous Improvement - Use data-driven insights to refine sales incentive treatments, enhance sales effectiveness, and improve product adoption outcomes.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.




Qualifications




Basic Qualifications:

• 10 or more years of work experience with a Bachelor's Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• 12 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD


• Experience in developing and implementing strategic programs in a business operations or management consulting environment.


• Experience in collaborating with cross-functional teams and senior leadership.


• Experience in conducting program analysis and performance evaluation.


• Experience in stakeholder management and relationship building.


• Experience in preparing program documentation and executive presentations.


• Experience in payments, fintech, or a related industry.


• Experience in strategic planning and thought leadership.


• Experience in business operations activities in partnership with executives.

Information for US Applicants

For roles located in the US, the estimated salary range for this position is $178,300.00 to $ 285,600.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.




Work Hours



Varies upon the needs of the department.




Travel Requirements



This position requires travel 5-10% of the time.




Mental/Physical Requirements



This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.




Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.