Location: Glenwood Springs, CO 81601
Employment Type: Part-Time
Pay: $18.50 per hour
Schedule
Friday | 9:15 AM - 5:15 PM
Saturday | 10:15 AM - 5:15 PM
Sunday | 1:15 PM - 5:15 PM

Position Summary

Citadel Security USA is looking for a dependable Part-Time Unarmed Security Officer to provide weekend coverage in Glenwood Springs. The officer will help maintain a safe, orderly, and welcoming environment through regular observation, professional interaction, and timely communication of security concerns.

This position is a good fit for someone who enjoys working with the public, pays close attention to their surroundings, and can handle routine security responsibilities with professionalism and sound judgment.

Responsibilities

Security Presence & Monitoring

• Maintain a professional and approachable security presence throughout assigned areas.
• Monitor entrances, exits, common areas, and other designated locations.
• Observe activity and recognize conditions that may create a safety or security concern.
• Identify disruptive behavior, suspicious activity, property concerns, or potential hazards.
• Communicate significant concerns to supervisors or designated contacts.

Walkthroughs & Property Checks

• Perform routine walkthroughs of assigned areas throughout the shift.
• Check doors, access points, public areas, and designated spaces for unusual conditions.
• Identify maintenance or safety concerns that require attention.
• Assist with maintaining orderly conditions in areas used by visitors and employees.
• Follow established patrol procedures and location-specific instructions.

Public Interaction

• Greet visitors and provide courteous assistance when appropriate.
• Answer basic questions or direct individuals to the appropriate personnel.
• Maintain respectful communication with visitors, employees, vendors, and other members of the public.
• Help encourage compliance with established rules through professionalism and clear communication.
• Use calm, respectful communication when addressing concerns or disagreements.

Incident Response

• Respond to security, safety, or behavioral concerns in accordance with established procedures.
• Assess situations and determine when supervisors or emergency services should be contacted.
• Remain composed when unexpected situations arise.
• Follow company policies, post orders, and applicable response procedures.

Documentation

• Complete daily activity logs accurately and on time.
• Prepare incident reports when required.
• Record unusual events, safety concerns, security issues, and other relevant observations.
• Provide clear information during shift changes or when communicating with supervisors.
• Maintain confidentiality when handling sensitive information.

Qualifications

Required

• Reliable attendance and punctuality.
• Ability to work the scheduled Friday through Sunday shifts.
• Strong interpersonal and communication skills.
• Professional appearance and demeanor.
• Ability to remain attentive during extended periods of routine activity.
• Ability to work independently while following established instructions.
• Sound judgment and the ability to remain calm during unexpected situations.
• Ability to successfully complete required company screening and onboarding.

Preferred

• Previous security experience.
• Customer service, hospitality, or other public-facing experience.
• Experience working in a community-oriented environment.
• Familiarity with activity logs and incident reporting.
• Previous experience using verbal de-escalation or conflict-resolution techniques.

Physical & Work Requirements

• Ability to stand and walk for extended periods.
• Ability to perform routine walkthroughs throughout the assigned property.
• Ability to work indoors and outdoors as required.
• Ability to remain alert and observant throughout the scheduled shift.
• Ability to perform duties in varying weather conditions during exterior activities.

Equal Opportunity Employer
Citadel Security USA is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.