Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Program Manager is responsible for the full end-to-end management of Analyst and Associate experiences including overseeing the following processes for Banking:

Performance Management and Compensation, Career Development, Engagement, Promotions, Manager Capability and Employees Relations.

Performance Management & Compensation

• Drive Analyst & Associate year-end processes for your franchises, including ratings and compensation
• Manage compensation data and reporting
• Execute on Analyst-Associate promotion process

Career Development & Mobility Opportunities

• Manage mobility with Analysts and Associates within the NAM region; partner with Recruiting, compensation and business stakeholders
• Provide career coaching and support for those looking for internal opportunities
• Manage any career development domestic or global rotations

Engagement, Immersion & Offboarding

• Partner with managers/staffers on the immersion of new talent into the organization hired at the lateral level
• Maintain a pulse on the population around morale, trends and overall experience through quick chats, Roadshows and other ad hoc feedback mechanisms
• Conduct Exit Interviews with all resigning employees and help manage attrition data

Manager Capabilities

• Actively engage with managers and staffers throughout the talent cycle to impart best practices for managing and developing junior talent

Employee Relations

• Partner with the HR Advisor, Employee Relations, and Legal teams to evaluate and resolve all employee relations issues

Learning

• Partner closely with Early Career Learning teams to execute and implement the new hire induction training program at both Analyst and Associate levels.

Immigration

• Partner closely with immigration team to ensure all junior bankers requiring sponsorship are properly put through the visa process

Qualifications

The ideal candidate will be a college graduate, preferably with 2-3 years of campus recruiting, program management, or other relevant experience

Desire to be in a service-oriented environment with enthusiasm and high level of interest in Human Resources and program design and management

Strong technical skills, including significant experience using Excel and PowerPoint

Ability to manipulate and manage large data sets

Strong communication, writing and oral presentation skills, with the ability to liaise with stakeholders at various levels of management, including very senior interactions and expectations

Ability to prioritize as needed while handling multiple time-sensitive projects and maintaining high level of attention to detail in a very fast-paced environment

Flexibility to work some early morning and evening hours
------------------------------------------------------

Job Family Group:
Human Resources
------------------------------------------------------

Job Family:
Recruiting
------------------------------------------------------

Time Type:
Full time
------------------------------------------------------

Primary Location:
New York New York United States
------------------------------------------------------

Primary Location Full Time Salary Range:
$98,960.00 - $148,440.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
------------------------------------------------------

Most Relevant Skills
Please see the requirements listed above.
------------------------------------------------------

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
------------------------------------------------------

Anticipated Posting Close Date:
Sep 23, 2026
------------------------------------------------------

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents - AI Notice and Right
------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View Citi's EEO Policy Statement and the Know Your Rights poster.