Job Summary

Tokyo
Permanent
JN -122023-1952029
Dec 04, 2023
Competitive
English: Conversational
Japanese: Fluent

Job Description
Diverse team in global company looking for experienced IT BA to build out new business arm in insurance sector.

Roles/Responsibilities

As a Technical Business Analyst, your role involves actively participating in projects related to system buildouts, encompassing activities from requirements definition to AUT and stakeholder management. The company is starting a new business arm, working closely with partners, and this team builds out the new solutions for them.

The key aspects of your role include:

1. Requirements Definition:

Collaborating with stakeholders to collect and analyze requirements and understand business needs.
Creating requirement specification documents to guide the project direction and specify application development.

2. Process Mapping:

Understanding current business processes or system functionalities and mapping for improvement.
Coordinating with business or relevant stakeholders and conducting workshops or providing support as needed.

3. Technical Support:

Utilizing advanced technical skills to actively support the actual system implementation (configuration), together with the Project Managers, and (Pre-)Sales team.
Providing support for developer testing, user-centric testing, and training.

4. Communication:

Ensuring smooth communication with stakeholders, reporting on project progress, and addressing challenges.

5. Documentation:

Creating detailed documentation on project progress, changes, system design, and implementation for maintenance and training purposes.
Summarizing requirements for direct system implementation or providing implementation support.

6. Problem Solving:

Clarifying and analyzing real challenges related to business requirements and desires.
Exploring potential solutions based on personal experience, not limited to IT-based solutions.

7. Team Collaboration:

Providing necessary input for the team to collectively devise solutions.
Supporting discussions within the team to arrive at solutions.

Required skills

Over 5 years of experience as an IT Business Analyst in the insurance industry (ideally property and casualty, but not necessary).
Over 3 years of experience in requirements definition for insurance contract management or customer-facing web systems.
Knowledge of solutions for the insurance industry, particularly in the third-party sector (high-level understanding is acceptable).
Experience or knowledge in requirements definition and implementation for projects involving package implementation.
Knowledge of the end-to-end lifecycle of insurance, with a focus on areas such as claims (general knowledge is acceptable).
Business-level proficiency in English + intermediate Japanese.

*Please note that the company is not able to sponsor visas, and we will only be able to accept applications from those who don't require visa applications.

Preferred skills

Knowledge of Agile development methods, particularly experience with Scrum.
Experience in requirements definition in the form of user stories.
Knowledge of either direct or wholesale sales channels in the insurance industry.
Certification related to Business Analysis (CBAP/CCBA).

Personal Attributes

Able to communicate, persuade, and build relationships with people from various walks of life, technical capability, and language capabilities.
Can function well with minimal supervision.

About our client

Our client is a global leader in the insurance industry, with their HQ in Europe. They offer a wide range of products and services to individuals and businesses around the world. With a strong reputation for financial stability and innovation, our client provides peace of mind and protection to millions of customers.

As an employer, our client values diversity, inclusion, and professional development. They offer a dynamic and collaborative work environment where employees are empowered to make a difference. With a focus on digital transformation and customer-centric solutions, our client embraces innovation to stay ahead in a rapidly evolving industry.

Joining our client means being part of a team that is committed to excellence and delivering exceptional customer experiences. With a strong emphasis on sustainability and corporate responsibility, our client strives to create a positive impact in the communities it serves.

If you're looking for an exciting career opportunity with a global industry leader that values innovation, teamwork, and making a difference, our client is the place for you.

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