Job Description

*This is a fixed-term contractor position.

As a representative of American Express, you will be responsible for expanding the adoption of American Express Business Cards among Small Business Owners.

In this role, you will introduce the value of American Express Membership and explain how our products and services help small business owners manage their businesses with confidence. By understanding each owner's needs, you will provide solutions that support efficient operations and sustainable business growth.

Responsibilities

Key focus areas include:

Simplifying expense management and day-to-day payments
Strengthening B2B payment solutions to support growing businesses

Small Business Owners who become American Express Card Members often express genuine appreciation for the value, trust, and service they receive. This role offers the opportunity to experience first-hand the satisfaction that comes from helping business owners succeed and from representing a brand known globally for integrity, quality, and customer commitment.

It is a rewarding and meaningful position where you can take pride in making a visible impact on the success of small businesses.

Working Hours

Five days per week, Monday to Friday

Four days: 7.5 working hours per day
One day: 7 working hours per day

Typical schedules include:
9:00-17:30 / 9:00-17:00

Qualifications

Strong motivation to achieve and exceed targets
Sales experience required (experience working with B2B clients preferred)
Resilience and determination, with the ability to persevere in challenging situations
A proactive, self-driven mindset with the ability to take initiative
Strong problem-identification and problem-solving skills, with a focus on continuous improvement
Business-level proficiency in Japanese

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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